🛠️ Help Center – KidoPrints
🧾 Orders & Downloads
How do I receive my files after purchase?
Your download links will appear immediately after checkout and will also be sent to your email.
I didn’t receive my files. What should I do?
Check your spam/junk folder first. If it’s not there, contact us with your order number and we’ll resend them right away.
🖨️ Product Use & Editing
Can I edit the templates I bought?
Yes — if the product includes a Canva template, you’ll get an editable link.
⚠️ Please note: You need a Canva Pro account to use most of our templates.
Can I use the printables in my classroom or homeschool?
Absolutely! Our products are designed with educators and parents in mind.
🛍️ Selling & Licensing
Can I resell your products on Etsy or Amazon KDP?
Yes — if the product includes PLR (Private Label Rights), you may edit and resell the final version. Check the license included with each product.
Can I sell or share your Canva templates?
No. You may not resell or share the Canva template link itself. Only the final exported design may be sold under PLR terms.
🔐 Policies & Restrictions
Do you accept returns or exchanges?
Due to the digital nature of our products, all sales are final. We don’t offer returns, but we’ll gladly fix any issues with your files.
Do you use AI to create your products?
No. All of our designs are handcrafted by professional creators. We do not use AI-generated content in any of our products.